Privacy policy

Decorhomelamp prioritizes the protection of visitor and customer personal data and adheres to strict industry standards to secure all information you provide while browsing or purchasing chandeliers, wall sconces, and all indoor decorative lighting products on our official website. By accessing, browsing, or completing transactions on this site, you fully acknowledge and agree to abide by all terms stated in this Privacy Policy. This policy clearly defines our standards for collecting, processing, storing, and disclosing user personal data, as well as your legal rights regarding your private information.

1.Types of Personal Data We Collect We categorize collected user information into two types: passively collected device browsing data and actively submitted order transaction data. We only collect data necessary for providing lighting product services and optimizing website user experience. 1.1 Automatically Collected Device Data When you browse our lighting product pages, our system automatically collects non-financial device information without manual input from you, including: Device identification information: browser brand and version, operating system, public IP address, and device time zone settings Browsing behavior data: viewed product pages, search keywords, external referral sources, click paths, and dwell time on lighting detail pages Tracking data generated through cookies, server logs, web pixels, and embedded tracking tags The functions of each tracking tool are explained below: Cookies: Small encrypted data files stored on your computer or mobile device with unique anonymous identifiers. You may disable cookie storage through your browser settings at any time. Server Logs: Automatically record all website interactions, including IP addresses, internet service providers, entry and exit pages, and accurate timestamps of each visit. Web Pixels and Beacons: Invisible embedded tracking markers used to measure user engagement with our lighting product pages and marketing content. 1.2 User-Submitted Order-Related Personal Data When you check out or purchase lighting products on our website, you voluntarily submit transaction-related personal information required for order fulfillment, including your full legal name, billing address, delivery address, contact phone number, registered email address, and payment method details (credit or debit card credentials). For the purposes of this policy, “Personal Data” collectively refers to all device browsing data and order transaction data listed above.

2.Legitimate Purposes of Personal Data Processing All data processing activities are strictly limited to legitimate business needs related to the sale and fulfillment of our lighting products. We never collect or misuse user private data for unauthorized commercial purposes. 2.1 Usage of Order Transaction Data Your order information is used exclusively for compliant business operations, including the following: Completing full order fulfillment processes, including payment verification, international logistics arrangement, and issuance of electronic receipts and order/delivery confirmation emails Facilitating two-way customer communication, including pre-sales product consultation, after-sales replacement support, return and refund follow-ups, and real-time order status updates Identifying risks and preventing fraud by screening abnormal orders to block fraudulent transactions and secure payment safety Optimizing our lighting product lineup and website functionality based on verified customer feedback We maintain strict confidentiality standards: we will never lease, resell, or transfer your personal data to unaffiliated third parties for commercial profit. Without your explicit written consent, we will not use your personal information, product installation photos, or lighting display materials for any paid advertising or promotional campaigns. 2.2 Usage of Device Browsing Data Automatically collected device data serves two primary business purposes: Fraud risk detection: Cross-referencing IP addresses and browsing behavior to identify suspicious account activity and unauthorized access attempts Website performance optimization: Generating anonymized analytical reports to evaluate user browsing habits, optimize page layouts, and measure marketing and advertising campaign performance

3.Third-Party Data Sharing Rules & Service Provider List We only share limited user personal data with compliant third-party service providers. All partnered platforms are bound by strict data protection agreements and fully comply with U.S. privacy regulations and global data protection standards to prevent unauthorized data disclosure. 3.1 E-Commerce & Analytics Platforms Shopify: Our official e-commerce platform responsible for store operation, checkout processing, and full order management. Google Analytics: A data analytics tool used to analyze user browsing behavior on our lighting product pages. All data processing follows Google’s official privacy standards. 3.2 Authorized Payment Service Provider To ensure secure online transactions, we share necessary order and payment data with the compliant cross-border payment provider PayPal for payment verification, transaction authentication, fraud monitoring, and fund settlement. All payment data complies with PCI DSS security standards and U.S. financial regulatory requirements. We do not store complete credit card information on our internal servers. 3.3 Authorized Logistics Carriers To complete order fulfillment and last-mile delivery within the United States, we share essential shipping information (recipient name, delivery address, contact number, and order details) with our authorized logistics partners UPS and FedEx. Carriers may only use user data for delivery execution, shipment tracking, and delivery confirmation. User personal data will never be used for independent marketing or other commercial activities. 3.4 Mandatory Legal Disclosure Limited data disclosure may only occur when legally required, including compliance with valid court subpoenas, law enforcement warrants, regulatory compliance obligations, or legal actions necessary to protect our brand’s legitimate rights. No external companies, merchants, or advertising agencies will receive your personal data under any other circumstances.

4.Data Security Protection Measures We implement industry-standard technical and administrative safeguards to prevent personal data loss, unauthorized access, misuse, modification, or unlawful disclosure. All data transmission between your device and our official website is encrypted via SSL (Secure Socket Layer) technology to fully protect your payment information, shipping details, and browsing records. While we maintain comprehensive cybersecurity systems, no online storage or data transmission method can guarantee absolute data security.

5.Browser Do Not Track Policy Our website does not adjust its data collection or tracking functions in response to browser “Do Not Track” signals. Enabling this browser setting will not disable our standard data statistics and user behavior tracking features.

6.User Statutory Data Rights In compliance with the California Consumer Privacy Act (CCPA) and cross-border data protection standards, you hold the following core legal rights concerning your stored personal data: Right of Access: You may submit an official request to obtain a full copy of all personal data associated with your account stored on our servers Right of Rectification: You may request corrections for inaccurate or incomplete shipping, billing, or contact information linked to your orders Right of Erasure: You may request permanent deletion of all personal data you actively submitted during website browsing and checkout To exercise any of the above rights, please send a formal request to our dedicated privacy support email: support@decorhomelamp.com. We will process all verified legitimate requests within a reasonable business timeframe.

7.Data Retention Policy We retain your lighting order transaction records for internal accounting, logistics traceability, and after-sales management purposes. Order data will be stored indefinitely unless you submit a valid deletion request in accordance with your right of erasure. Anonymized aggregated browsing data without personal identifiers may be retained long-term for website optimization and service improvement.

8.Minor Usage Restrictions This lighting retail platform is intended exclusively for users aged 18 years or older. We do not knowingly collect personal data from minors under the age of 18. If you are a parent or legal guardian and discover that a minor has submitted personal information to our website without your consent, please contact us immediately via our official email. We will permanently delete all relevant minor data upon verification.

9.Policy Update Terms We may revise this Privacy Policy periodically to reflect business adjustments, updated industry data protection standards, and changes in domestic and international regulatory requirements. All revised versions will be published directly on this page and take effect immediately without separate user notification. We encourage users to review this policy regularly for the latest data processing guidelines.

10.Privacy Inquiries & Contact Information If you have any questions, concerns, or formal requests regarding this Privacy Policy or your stored personal data, please contact our customer support team via email: support@decorhomelamp.com