Privacy policy

Overview

light places the highest priority on safeguarding visitor and shopper personal data, and we uphold strict industry standards to protect every piece of information you share with us while browsing or purchasing chandeliers, wall sconces and all decorative lighting fixtures via support@decorhomelamp.com. By accessing, navigating, or completing transactions on our official website, you fully acknowledge and agree to abide by all terms laid out within this privacy notice. This policy comprehensively outlines our standards for collecting, processing, storing, and disclosing consumer personal data, and clarifies all rights you hold over your private information.

1. Categories of Personal Data We Gather

We separate collected data into two core categories: passive device browsing data and active order transaction data, and only collect information necessary to deliver lighting products and optimize site experience.

1.1 Automatic Device Data Captured During Site Visits

When you browse our lighting product catalogs, our system automatically retrieves non-financial device metadata without manual input from you, including:
  • Device identifiers: browser brand & version, operating system, public IP address, local time zone setting
  • Browsing behavioral records: product pages viewed, search keywords, external referral links, click paths and dwell time on fixture detail pages
  • Tracking marker data generated via cookies, server log records, web pixels and embedded tracking tags
These tracking tools function as follows:
  • Cookies: Small encrypted data files stored locally on your computer or mobile device with unique anonymous markers. You may adjust browser settings to disable cookie storage; further guidance can be found at http://www.allaboutcookies.org.
  • Server Logs: Automatically record all site interactions, including IP addresses, ISP providers, entry/exit pages and exact timestamps of each visit.
  • Tracking Pixels & Web Beacons: Invisible embedded electronic markers used to quantify user engagement with our lighting product pages and promotional content.

1.2 Order-Related Personal Data Submitted Voluntarily

If you initiate checkout or finish purchasing any light fixture on our site, you will voluntarily submit transaction-related personal information for order fulfillment, covering: full legal name, billing and delivery physical addresses, contact phone number, registered email address, and payment instrument details (credit/debit card credentials).
For the purposes of this policy, the term “Personal Data” collectively covers all device browsing data and order transaction data outlined above.

2. Legitimate Purposes for Processing Your Personal Data

We limit all data utilization to business needs directly tied to selling and delivering our lighting goods, and never center our operations around collecting consumer private information for unauthorized commercial use.

2.1 Utilization of Order Transaction Data

Primary uses for your order information include:
  • Complete full order fulfillment workflows: process payment authorization, arrange international logistics shipment, issue electronic receipts and delivery confirmation emails for your chandelier or wall light orders
  • Two-way customer communication: respond to pre-sales fixture inquiries, after-sales damage replacement requests, return/refund follow-ups and order status updates
  • Risk identification & fraud prevention: screen abnormal orders to block fraudulent transactions and secure payment safety
  • Optimize our lighting product lineup and website functionality based on verified customer feedback

    We adhere to strict non-disclosure rules: we will never lease, resell or transfer your personal data to unaffiliated third parties for independent commercial gain. Without your explicit written consent, we will not utilize your personal details, product installation photos or fixture showcase images for any paid advertising or promotional campaigns.

2.2 Utilization of Device Browsing Data

Automatically captured device information serves two core objectives:
  1. Fraud risk detection: cross-reference IP addresses and browsing behavior to flag suspicious account activity and unauthorized access attempts
  2. Website performance optimization: generate anonymized analytics reports to evaluate how customers interact with our lighting catalog, refine page layout, and measure the performance of our marketing and ad campaigns

3. Controlled Third-Party Data Sharing

We only authorize limited, compliant third-party service providers to receive your personal data, and all partners are bound by strict data protection agreements to prevent unauthorized disclosure. Our approved data recipients are limited to two core platforms:
  1. Shopify: Our official e-commerce hosting platform that powers all store operations, checkout and order management. You may review Shopify’s complete data handling rules via their official privacy document: https://www.shopify.com/legal/privacy
  2. Google Analytics: Analytics tool deployed to analyze customer browsing habits across our lighting product pages. Google’s data processing standards are available at https://www.google.com/intl/en/policies/privacy
Additional limited data disclosure may occur only when legally mandatory: responding to valid court subpoenas, official law enforcement search warrants, regulatory compliance demands, or actions required to defend our brand’s legal rights. No other external companies, merchants or advertising agencies will receive your personal information under any circumstances.

4. Data Security Protection Protocols

We deploy industry-standard technical and administrative safeguards to prevent loss, unauthorized access, misuse, modification or unlawful disclosure of all stored personal data. All data transmission between your device and support@decorhomelamp.com is encrypted through SSL (Secure Socket Layer) technology, fully securing payment details, shipping addresses and browsing records during every site session. While we maintain robust cybersecurity systems, no online storage or data transmission method can guarantee absolute zero risk of data breach.

5. Browser Do Not Track Signal Policy

Our website does not adjust its data collection or tracking workflows in response to “Do Not Track” preference signals sent by your web browser. All standard browsing data tracking will remain active regardless of this browser setting.

6. Your Statutory Data Rights

As a consumer, you hold three core enforceable rights over all personal data we retain, in compliance with U.S. state privacy regulations including CCPA and cross-border data protection standards:
  1. Right of Access: You may submit a formal request to obtain a full copy of all personal records linked to your account stored on our servers
  2. Right of Rectification: Request updates or corrections for inaccurate, incomplete shipping, billing or contact information attached to your lighting orders
  3. Right of Erasure: Demand permanent deletion of all personal data you have directly submitted to us during browsing or checkout
To exercise any of the above data rights, send a formal request email to our dedicated privacy support mailbox:  support@decorhomelamp.com. We will process all valid identity-verified requests within a reasonable business timeframe.

7. Data Retention Standards

We preserve all order transaction records tied to your lighting purchases for internal accounting, logistics and after-sales management purposes. Your order data will remain stored on our system indefinitely unless you submit a formal deletion request per the data erasure rights outlined above. Anonymized aggregated browsing analytics may be retained for long-term website optimization with no identifiable personal markers attached.

8. Minor User Restrictions

This online lighting retail platform is designed exclusively for users aged 18 years or older. We do not actively collect identifiable personal data from minors under 18. If you are a parent or legal guardian and discover your child has submitted personal information to our website without your consent, contact us via  support@decorhomelamp.com immediately. Upon confirmation of unauthorized minor data collection, we will fully erase all relevant records from our server infrastructure without delay.

9. Policy Update Mechanism

This privacy policy will undergo periodic revisions to align with updated business operations, new industry data protection norms, or changes to local and international regulatory requirements. All revised versions will be published directly on this policy page with no separate individual notification sent to users. We encourage all customers to review this notice occasionally to stay informed of updated data handling rules.

10. Privacy Support Contact

For any inquiries, concerns or formal requests related to this privacy policy or your stored personal data, reach out to our customer service team via email:  support@decorhomelamp.com